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of 44 complaints, 42 complaints were duly addressed. As on

31st March 2017, 2 complaints were pending, except the cases

where the Registrar & Share Transfer Agent is constrained by

dispute or legal impediment or due to incomplete or non-

submission of documents by the shareholders.

Terms of reference of the Committee, inter-alia, include:

1. Review, on periodic basis, status of grievances relating to

transfer, transmission of shares, issue of duplicate shares;

2. Monitor expeditious redressal of investor’s grievances;

3. Review instances of non-receipt of Annual Report and

declared dividend and

4. Consider all matters related to all security holders of the

Company.

Corporate Social Responsibility Committee

During the year 2016-17, the Committee met three (3) times

i.e. 27th April 2016, 27th May 2016 and 24th January 2017.

The composition of the Committee and details of meetings

attended by the directors are as follows:

Name of the

Committee

Member

Category

Designation No. of

Meetings

Attended

Mrs. Sushmita

Shekhar

Independent Chairperson

3

Mr. Chetan

Kajaria

Executive

Member

3

Mr. Rishi Kajaria Executive

Member

3

Terms of reference of the Committee, inter-alia, include:

(a) Formulate and recommend to the Board, a Corporate Social

Responsibility Policy which shall indicate the activities to be

undertaken by the Company as per the provisions of the

Companies Act, 2013 and rules made thereunder;

(b) Recommend the amount of expenditure to be incurred on

the CSR activities; and

(c) Monitor the Corporate Social Responsibility Policy of the

Company from time to time.

Business Responsibility & Sustainability

Committee

During the year 2016-17, no meeting of the Business

Responsibility & Sustainability Committee was held. The

composition of the Committee is as follows:

Name of the Committee

Member

Category

Designation

Mr. Ashok Kajaria

Executive

Chairman

Mr. Chetan Kajaria

Executive

Member

Name of the Committee

Member

Category

Designation

Mr. Rishi Kajaria

Executive

Member

Dr. Rajveer Choudhary

COO (Works)

Member

Mr. Bhupendra Vyas

COO (Marketing) Member

Mr. Rajeev Gupta

V.P. (HR)

Member

Terms of reference of the Committee, inter-alia, include:

• To oversee the implementation of the Business Responsibility

Policy;

• To review the Business Responsibility performance of the

Company;

• To carry out such acts as may delegated by the Board of

Directors or as may be prescribed by the law.

CSR Policy of the Company

In compliance with the provisions of Section 135 of the

Companies Act, 2013 and rules made thereunder, the Company

has framed a CSR Policy which is uploaded on the website of the

Company i.e.

www.kajariaceramics.com

As a part of initiative of CSR drive, the Company has implemented

various CSR programmes / projects which made positive

impacts mainly in the areas of health, sanitation, conservation

of natural resources, sports and promoting education. The

CSR programmes initiated by the Company includes taking

steps for preventive health care, Swatch Bharat, constructing

sanitation facilities in the schools near the manufacturing

facilities, contributing to the education and social economic

development of under privileged children and for slum area /

rural area development.

These projects are in accordance with Schedule VII of the

Companies Act, 2013.

Details of CSR initiative taken by the Company during the year is

specified in the Annexure- 3 to the Directors Report.

Management Committee

The Company has a Management Committee of Board of

Directors set up to inter-alia oversee routine operations that

arise in the normal course of the business such as decision

on banking relations, delegation of operational powers,

appointment of nominees under various statutes etc. The

committee comprises of 4 directors (including one Independent

Director) of the Board. The committee reports to the Board and

the minutes of these meetings are placed before the Board for

confirmation.

073

ANNUAL

REPORT

20

16-17

KAJARIA

CERAMICS

CORPORATE

OVERVIEW

MANAGEMENT

REPORTS

FINANCIAL

STATEMENTS