89 / 236
95% of the complaints has been satisfactorily resolved.
The Company did not have any significant external
stakeholder complaint in the last financial year.
PRINCIPLE 2: PRODUCT LIFE CYCLE SUSTAINABILITY
Business should provide goods and services that are safe and
contribute to sustainability throughout their life cycle.
1. List up to 3 of your products whose design has incorporated
social or environmental concerns, risks and / or opportunities.
The Company is engaged in manufacturing and selling of
tiles, which constitutes almost 99% of its total turnover.
The Company being a leading tile manufacturer in the
world, has been innovating and launching products meeting
multiple consumer needs, spanning across various income
groups, from young to old and everyone in - between.
The Company understands its obligations on social and
environmental concerns, risks and opportunities.
The Company has deployed best in class technology and
process to manufacture tiles which use optimal resources.
The Company has initiated proactive steps to control, reduce
and eliminate use of toxic and hazardous raw material
during design and manufacture of products, focuses to
accord highest priority in developing eco-friendly products
which meet the best International standards. Further, the
Company ensures that all processes, plant, equipment,
machinery and material provided at functional site are safe
to the people as well as environment.
In addition to the aforesaid, the Company has also taken
various energy conservation initiatives like installation of
roof solar plant, LED lights etc.
2. Does the Company have procedures in place for sustainable
sourcing (including transportation)? If yes, what percentage
of your inputs was sourced sustainably? Also provide details
thereof, in about 50 words or so.
It is important for your Company to manage the impacts
of its product life cycle for the success of its operations.
The life cycle of the product covers the entire value chain
from sourcing of raw materials, to product manufacture,
distribution, consumer use and disposal.
The resources involved in the manufacturing processes
are efficient and sustainable and 100% of the inputs are
sustainably sourced by the Company.
Further, the Company gives preference in selection of
vendors for procurement of raw material, who comply with
the various principles of sustainability. Majority of suppliers
of raw material are located within a radius of 200 Km of
the manufacturing units of the Company which helps to
minimise transportation.
3. Has the Company taken any steps to procure goods
and services from local and small producers, including
communities surrounding their place of work? If yes,
what steps have been taken to improve their capacity and
capability of local and small vendors?
Local sourcing reduces costs, provides local employment
benefits and reduced environmental footprint in sourcing.
The Company encourages the sourcing its raw material/
stores and other consumables from local economy and
small vendors, as far as possible. The Company’s contractor
who supplies labour services for plant operations employ
workmen from nearby communities.
4. Does the Company have a mechanism to recycle products
and waste? If yes what is the percentage of recycling of
products and waste (separately as <5%, 5-10%, >10%).
Also provide details thereof, in about 50 words or so.
The production process of the Company is based on
principles of optimising the material and energy resources.
Therefore, the Company lays high degree of stress to reduce
waste associated with its products.
In the said direction, it has installed Effluent Treatment
Plant (“ETP”) and filter processes at all of its plants and
whatever, liquid and solid waste is generated, the same is
being recycled and reused in the process. The current waste
generation is less than 5% of the total production, majority
of which is recycled.
PRINCIPLE 3: EMPLOYEE WELL-BEING
Business should promote the well-being of all employees
1. Please indicate the total number of employees:
The total number of employees was 2,552 as on 31st March
2017 (on standalone basis).
2. Please indicate the total of employees hired on temporary /
contractual / casual basis.
The total temporary/contractual/casual employees were
2,107 as on 31st March 2017.
3. Please indicate the number of permanent women employees:
There were 69 women employees as on 31st March 2017.
4. Please indicate the number of permanent employees with
disabilities:
There was 1 permanent employee with disabilities as on
31st March 2017.
087
ANNUAL
REPORT
20
16-17
KAJARIA
CERAMICS
CORPORATE
OVERVIEW
MANAGEMENT
REPORTS
FINANCIAL
STATEMENTS