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S. No. Questions

P1 P2 P3 P4 P5 P6 P7 P8 P9

7.

Has the policy been formally communicated to all the

relevant internal and external stakeholders?

The policy has been posted on the Company’s website for

information of all the internal and external stakeholders of the

Company.

8.

Does the Company have in house structure to

implement the policy/ policies

Yes, the Company have necessary structure in place to implement

the policy.

9.

Does the Company have a grievance redressal

mechanism related to the policy / policies to address

stakeholders’ grievances related to the policy/ policies?

Yes, the Company have necessary grievance redressal mechanism,

to address the grievance of the relevant stakeholder.

10.

Has the Company carried out independent audit /

evaluation of the working of this policy by an internal

or external agency?

The Company has not carried out independent audit / evaluation

of its working by an internal or external agency as of now.

3. Governance related to BR

• Indicate the frequency with which the Board of Directors, Committee of Directors or CEO to access the BR performance of the

Company. Within 3 months, 3 months – 6 months, annually more than 1 year.

The BRS Committee may oversee the BR performance of the Company on annual basis.

• Does the Company publish a BR or sustainability report? What is the hyperlink for viewing this report? How frequently it is

published?

The BR report is published on annual basis. The Company is publishing the report for the first time for the financial year

2016-2017 and the same can be assessed through the link:

https://www.kajariaceramics.com/pdf/agm_referencer/

BusinessResponsibilityReport.pdf

SECTION E: PRINCIPLEWISE PERFORMANCE

PRINCIPLE 1: ETHICS, TRANSPARENCY AND

ACCOUNTABILITY

Business should conduct and govern themselves with Ethics,

Transparency and Accountability.

1. Does the policy relating to ethics, bribery and corruption

cover only the Company? Yes / No. Does it extend the group

/ joint ventures/ suppliers/ contractors/ NGOs/ others?

Our philosophy is based on the trusteeship, transparency

and accountability. We believe that it is imperative for us to

manage our business affairs in the most fair and transparent

manner with a firm commitment to our values. Any business

without ethics cannot win the trust of the stakeholders.

The policy relating to ethics, bribery and corruption is

applicable only to the Company. The Company’s Code of

Business Conduct and Ethics affirms its commitment to the

highest standards of integrity and ethics. The copy of the same

is available on the website of the Company at https://www.

kajariaceramics.com/pdf/CodeofBusinessConductEthics.pdf.

Compliance with these principles is an essential element in

your Company’s business success.

Your Company also has a Whistle Blower Policy which

allows employees to bring to the attention of the

Management, promptly and directly, any unethical

behaviour, suspected fraud or irregularity in the Company

practices. The copy of the same is available on the website

of the Company at

https://www.kajariaceramics.com/pdf/

whistle_blowing_policy.pdf. Your Company has provided

dedicated e-mail address, Whistle officer: whistleofficer@

kajariaceramics.com

Chairman of the Audit Committee:

chairmanauditcommittee@kajariaceramics.com

Though the Company encourages and expects the parties

associated with its value chain partners like dealers, vendors,

supplier, contractors, employees etc. to follow the Code of

Business Conduct and principles envisaged in the policy

while their interactions with Kajaria Ceramics Limited.

2. How many stakeholder complaints have been received in the

past financial year and what percentage was satisfactorily

resolved by the management? If so provide the details

thereof in about 50 words or so.

During the financial year 2016-17, 44 shareholder

complaints were received by the Company, out of which

086